Shipping Rates:
    •    FREE GROUND SHIPPING ON ORDERS OVER $60
    •    Shipping rates will vary based on time, weight and location. For more information, please calculate time and cost at UPS or USPS
    •    
Shipment Processing:
    •    Orders received after 10:00 AM PST will be processed the next business day
    •    Most orders will be processed and shipped within 2 business days
    •    We do not ship on Saturday, Sunday, or Holidays
    •    E-mail notification with your tracking number will be sent once your order ships
    •    Orders over $150.00 will be shipped “Signature Required”, unless requested otherwise
 
APO/FPO and PO Box Shipping:
APO/FPO and PO Box will be shipped via USPS Priority Mail. Transit times vary and are not guaranteed by USPS.
Alaska, Hawaii, Guam, Puerto Rico Shipping:
Alaska, Hawaii, Guam, Puerto Rico will be shipped via USPS Priority Mail. Transit times vary and are not guaranteed by USPS

Damaged Shipments:
    •    Contact UPS direct at 1-800-PICK-UPS or (1-800-742-5877)
    ◦    UPS claim processing time is about 8-10 business days
    •    Contact USPS direct at 1-800-ASK-USPS or (1-800-275-8777)
* For any problems or concerns with shipping please contact us at 602-718-6764 from 9:00am-4:00pm, PST, via email at orders@theheavypedal.com.

Can You Gift Box My Order?
Unfortunately, we are unable to gift-wrap at this time. We apologize for any inconvenience.

Confirmation of Shipment
Once your order has shipped, you will receive an e-mail you that the order has shipped with your tracking number or log on to your account to view the status of your order.